Terms and Conditions

Welcome to Olyox platform designed and operated by Olyox Private Limited. Before you proceed to use our website and services, please carefully read and understand the following terms and conditions. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

    I, hereby declare the following statements in relation to my engagement with Olyox Pvt. Ltd., a company operating under the laws of India:
    1. Age and Legal Capacity:
    I affirm that I have attained the age of majority, which is 18 years as per the Indian Contract Act, 1872. I possess a sound mind and am legally competent to enter into contracts as per the provisions of the Act.
    2. Understanding of Business Model:
    I confirm that I have thoroughly reviewed and comprehended the business model of Olyox Pvt. Ltd. I have been provided with adequate information, and I understand the nature of the services offered by the company.
    3. Clarity and Satisfaction:
    I declare that all my queries regarding the business operations and services of Olyox Pvt. Ltd. have been addressed to my satisfaction by the company's representatives and working team.
    4. Awareness of Risks:
    I acknowledge that every business venture carries inherent risks, including potential losses or profits. I am fully aware of these risks and understand the factors that may impact the financial outcomes of my engagement with Olyox Pvt. Ltd.
    5. Transparency of Company Policies:
    I confirm that I have been made aware of and understand all policies of Olyox Pvt. Ltd., including but not limited to its refund policy, terms of service, and privacy policy. I assert that no information relevant to these policies has been withheld from me.
    6. Voluntary Consent:
    I affirm that my decision to enter into a contractual agreement with Olyox Pvt. Ltd. is made voluntarily and without any coercion, undue influence, fraud, misrepresentation, or mistake. I am entering into this agreement with full understanding and awareness of its implications.
    7. Consent to Share Personal Data:
    I agree to provide Olyox Pvt. Ltd. with necessary personal data and documents, such as PAN number, Aadhar number, passport details, email ID, phone number, etc., as required for the purpose of registration and provision of services by the company.
    8. Financial Obligations:
    I acknowledge my responsibility to pay all charges, taxes, handling charges, and processing charges as applicable to Olyox Pvt. Ltd. in accordance with its policies and as agreed upon at the time of engagement.

    By this declaration, I affirm the accuracy and truthfulness of the statements made herein. I understand that this declaration forms a part of the contractual agreement between myself and Olyox Pvt. Ltd.

Refund Policy

This Refund Policy governs the procedures and conditions under which refunds are processed for services purchased through the Olyox platform. By utilizing our services, users agree to adhere to the terms outlined herein.

  • For the refund process:

    1. Refund Eligibility and Timeline:
    Olyox operates with a strict seven (7) days refund policy from the date of payment receipt. The day of payment receipt marks the commencement of this period. Customers have the duration of seven calendar days to request a refund for eligible services.
    2. Refund Application Process:
    Refund requests must be submitted through the customer's registered email ID or via registered post, accompanied by a completed refund request form. This ensures that all necessary details are provided accurately for efficient processing.
    3. Deductions and Charges:

    Upon approval of a refund request, the following deductions will apply:
    Taxes:
    All applicable central and state government taxes will be deducted from the refund amount as per prevailing tax regulations.
    Handling and Processing Charge:
    A five percent (5%) handling processing charge will also be deducted to cover administrative costs associated with processing the refund.
    4. Refund Approval and Timeline:
    Once a refund request is received along with the necessary documentation, Olyox will review the request and notify the customer of the approval or rejection of the refund. If approved, the refund amount, after deducting taxes and processing charges, will be processed within a reasonable timeframe.
    *5. Non-Refundable Services:*
    Certain services offered by Olyox may not be eligible for refunds under any circumstances. These include but are not limited to: - Services that have already been fully rendered or utilized. - Services that are explicitly labeled as non-refundable at the time of purchase.
    6. Communication and Support:
    Olyox is committed to providing clear communication and support throughout the refund process. Customers are encouraged to contact our customer service team for any inquiries or assistance regarding refund policies and procedures.
    7. Changes to the Refund Policy:
    Olyox reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are advised to review this policy periodically for any updates.

    Conclusion:

    By agreeing to utilize Olyox's services, customers acknowledge and agree to comply with the terms of this Refund Policy. It is designed to ensure transparency, fairness, and efficiency in managing refund requests for services purchased through our platform. For further information or clarification regarding our Refund Policy, please contact our customer support team or refer to our official website.